I often work in a small community and a woman asked me during one of my presentations, “What if I feel stuck in the job I have? I live in a small community with very few employment options and I don’t have the education to look for something better. How can I find the 90%s in that?” I reminded her that there are still many 90%s. She has a job, in a community that does not have many options she has a great option – despite how she sees it.  Find the good in the job, make a list and focus on what is good. Secondly, I reminded her to hang out with the people at work who do not feel stuck themselves. We feel a lot worse about what we do if we hang out with others who feel bad too. I encouraged her to seek out those who do find joy.

She emailed me after and said she did that…. She is now seeing the 90%s and hanging out with those who do too.


Everything is Great

We, as motivational speakers, leave the impression of who we are everywhere we go. And we do not get that back. I remember that the face I show the world should match the face that stares back at me in the mirror. I like to offer kindness and patience wherever I can.

Every banquet room set up is great. Even when it is nothing close to the diagram I sent, the client always hears, “It will work perfectly.”

Every meal they serve is “wonderful”.

What is the point in coming into the banquet centre demanding things to be different? What impression do we leave when we do not honor people for the effort they have made?

When Harry Met Sally

If you are old enough to remember the movie “When Harry met Sally”, you will remember that Sally was a very particular eater and liked to modify what was on the menu. I am known for this habit. I always want to modify something to make it healthier, add a salad etc. So the process is usually, the serving staff come to the table, I ask for the “modification”, they go the kitchen, they return with the answer to whether or not my request is granted.

This week, my modifications met with two very different responses. Both times the serving staff went into the kitchen to ask the chef if what I want is possible. In each case, I’m close enough to the kitchen to hear the response. The first one says, “Of course, tell her no problem at all.” The second chef replies, “No. Tell her to order off the menu.”

We need to remember that often your customers can hear the backroom conversations. What impression do you think I was left with of each restaurant?

Happiest People I Meet

The happiest people I meet in most workplaces sweep the floors. The person who comes out of a little room in the back corner of the building is often the one with the biggest smile. Isn’t that interesting? I personally think they have the meaning of life figured out. Go to a job that makes you happy, then go home and live your life.

Why Do You Live Here?

There is a man who lives by the local elementary school who clearly does not enjoy living near a school. He is constantly complaining about the soccer balls in his yard and the noise they make during recess. Why would you pick a house by a school, if you knew you were going to be annoyed by the children?

Why choose to be miserable? Make the choice to be happy and do what you need to do to make that happen.