Thank you Radius Credit Union

Thank you Radius Credit Union for caring enough about your team that you brought everyone together virtually to attend my afternoon long “Staying Positive in a Covid World’ workshop! Only great companies hire speakers. Those who really need us rarely do!
 
Has your Credit Union or Financial Institution filled your teams personal and professional tool box lately?

Thank you Meadow Lake Co-op!

Thank you Meadow Lake Co-op for spending time with Darren and I this week. If you have followed me on social media long enough you know I am a HUGE Co-op fan. Their staff are some of the nicest people you will ever meet. I was in Meadow Lake two years ago delivering my presentation live! As much as I embrace my new virtual presentations, I sure miss my Saskatchewan live events with local catered meals (the best!) and meeting and greeting everyone in person.

Patience, please …

I ordered something online from a company I had never ordered from before. The response notice I received with my order was like many these days, “Please be patient with us. Your order may be received later than expected.”
When I received the box, it looked like it had fallen off the truck and someone had driven over it. Everything inside was great but the box looked terrible. The courier said to me, “I sure hope you are going to call and complain about the state of that box.” I smiled and responded, “Never. Not my style to complain. There are far greater problems in the world.”
In her book Miracles Now, Gabrielle Bernstein says that happy people would never post a mean comment. She is right. We don’t. I am not going to negatively post about, email or call a company that could be struggling to keep up with demand. I would be embarrassed to call them with my “first world problem” of a box that wasn’t delivered in perfect shape, in a world that needs kindness. Just because you are entitled to give your opinion, does not mean that everyone wants to hear it.
I do the best I can as a motivational speaker. I give up a clean house and go to bed at 10 p.m. I eat healthy and give up pizza and wine (Monday to Friday!), so I never call in sick. I leave unanswered emails to exercise every day so I have energy. I give up sleep and wake up at 5 a.m. so I can meditate and be focused, grounded, and happy. I read, watch and listen to things that help me to be a better human being. I truly give my company and audiences everything I have. Do you know what that is? All I can give. Do you know what else that is? Good enough. Even with all that I do, there is still the odd, unhappy person who posts a mean comment.
People are giving the best they can give right now. So, before you decide to focus on the 10% and post about, email or call a company with a mean comment stop and ask yourself “Will I be a happy person if I do this?” Perhaps you will be happier if you don’t.
 

Thank You PSPC!

It has been a wonderful morning sharing my “Lead the 90%” message to the graduating class of the PSPC’s (Public Service Procurement Canada) Emerging Leaders Program. This group from Ottawa has taken the time to invest in themselves professionally and personally, to be the best leader they can be.
 
Leadership is hard work. It is so important that we as leaders invest in ourselves so we can lead by example. You will not have credibility with your team if you are not doing what you are asking them to do! We have all worked for someone like that. Do you want your team members to be well? To reach out when they need help? Show up at work motivated and grateful? Do you want them to treat others well and offer great customer service? And most importantly, do you want them to go home happy and live a full life?
 
Then show them by your actions exactly how to do that.