Wow this is a challenge. Negative 10% people have such a powerful ability to affect and infect the entire group. What do we do with people who don’t seem to want to change their toxic ways?
Firstly, I seek to understand. I know that everyone has a story and people act the way they know how to act. I spend some thoughtful time trying to figure out a way I might be able to connect with them. I meet them where they are at. I am real and genuine but positive can seem very fake to an unhappy person.
If that doesn’t work, I make sure I don’t make it about me. They can be as rude as they want to me but I will maintain my positive self and I will not buy into their negativity. I will not let them rent space in my head. Often, we want everyone to like us, 10% of people won’t! No matter how kind you are. Accept that. I have a quote on my desk that reads, “If someone says something unkind about you, live your life so that no one will believe it”.
Then I start a plan to phase them out. I know that if you have to work beside them that is not easy but if not physically then mentally.
I see narcissists and passive aggressive people in my audiences all the time. They are truly only 10% of the group! Let’s stop giving them our power and taking away our happiness. Hang out with the happier, 90% people.