teamworker smoothing out asphalt pavement for new road.
There are three road workers working on the road in front of my home. Foreman #1 drives up to check on them. He barely makes eye contact with the men, he is frowning, rude and to the point. You can just see the dynamic of the group change. The men look defeated and annoyed.
An hour later… foreman #2 arrives. He is completely different. He addresses everyone by name, he was friendly, appreciative and you could tell he was someone who really cared about his employees. You could literally see a shift in their attitude and motivation.
Please don’t lead people if you are not a happy person. It is very hard to create a motivated, happy workforce if you are not that yourself.
In Daniel Seiberg’s book, “The Digital Diet” he wrote, “My wife used to call me ‘Glowworm’ because my face was always illuminated by a screen in bed.
He stopped bringing the laptop to bed and offers three simple tips:
1. Don’t charge your laptop, tablet or phone in the bedroom. Leave your bedroom your sanctuary.
2. Leave your devices in your pocket, bag or purse when dining with friends.
3. Share info with those you know and love in a more direct way – call, email or text – rather than posting on Facebook.
Most people I meet do a great job and are very proud of what they do. Yet many I meet still feel overwhelmed with the 10%s. Isn’t 90% good enough? We grow up with and work in workplaces with belief systems that we need to please everyone. They were wrong. You can’t. 90% is good enough!
I think once in a while we need to reset ourselves and make a 90% list of what we enjoy about our jobs. Then we can draw from that list when we are depleted. I love meeting new people and hearing their stories, I love learning about other’s jobs, I love hotels, I love driving and I love being alone. Good thing I picked a job that requires all of those.
There is a sign in the elevator where the convention is being held. It is huge and bright yellow and reads, “If you jump in this elevator, you will be fined.” So when the 400 people arrive to hear me speak, I ask them, “Who has ever jumped in an elevator?” Two people put up their hands.
So we put up a sign for two people. It made me think.
Are you reacting to the 90% or the 10% in your business?
Leslie Everett is a colleague of mine who is a branding expert. She asks audience members to pick three words that best describe them. Then she challenges them with, “Did you pick a job that had anything to do with the three words that describe you?” Great place to start when wondering what to do with your life.
Often I have attended events where the CEO got up to speak. And often they talk about their products and services and leave the thank you to their employees for the last part of their presentation.
We, as leaders, need to stand up and firstly thank those who serve with us. Then talk products and services.