Attach Now!

When we first starting emailing (remember way back)? I learned a trick from a colleague Tim that I still use today. Whenever you say you are going to attach something, attach it the second you type you are going to. Rather than writing you are going to attach it, just do it. Don’t wait to finish typing the email to attach or you know what will happen, you have to go back and say “sorry forgot the attachment.” Better yet, put who you are emailing too, then the attachment, and then write the email!

Positively Service

conference room
Ok banquet rooms. You know how you post the name of the conference outside the conference door? Please ask the client what THEY want printed on those signs. I often overhear my client say “It’s not called that.” They take the information off the house order, contract etc., but often it is not the name of the conference itself. It makes it very hard for people to find the right banquet room in the hotel.

Great Leaders

Illustration depicting a sign with a personal development concept.
I have worked with some incredible leaders these past couple of weeks. Every single one of them is working on something in their personal development to make themselves the best person they can be! I have found a huge connection between the great leaders I meet and their commitment to their personal development. How can we expect our staff to be happy if we are not?


I now live with two teenagers (and a husband that acts like one). My audience member Neil told me an awesome quote.

Teenagers: We love them 90% of the time because they are wonderful and 10% of the time because we have to!

Ha ha, so true some days.

Positively Service

Do you have a business that puts bags in their garbage cans? If so, then please take the air out from around the bag. When I stay in a hotel they often line the garbage can with plastic bags, which I love, but they have so much air around them every time I put something in it pops back out! Just take a second to flatten the bag a bit, I bet your cleaning staff would appreciate not picking up things that “pop out” too.

Back Home!

Back to my home province this week to speak to Mosaic Potash Belle Plaine Supervisor group. I spent two days with a great group of people! We are blessed to have potash in our province and these men and women work hard to bring it to the world.

Sunny Vancouver

Spent last week in the gorgeous Vancouver on the 39th floor of the RBC building which overlooks the harbour. Wow! It was +7 degrees Celsius — the weather was so wonderful. It was fun to see people in Vancouver walking around with parkas and toques feeling cold. It was -20 with the wind chill the morning I left.

Thank You

One of my favorite quotes is:
“If there is such a thing as a spiritual shortcut it probably lies in those two magic words found in the human language: thank you. The ability to recognize the good things in life and express gratitude for them is the most direct path to happiness.”

Are we good at being grateful for the things in our lives? It is easy to do when things are going well but what about when they are not? I have found one of the greatest ways to reset myself during a difficult time is to say “thank you”.

One of the greatest ways I have to be kind to others is the same, say “thank you”.
An image of a pen with the message thank you

Darci Lang’s Attitude Booster: November 2015

First World Problems
by Darci Lang, Speaker and Author

I checked into my hotel with a group of travelers who were all tired and delayed due to fog. The front desk staff told us we had two choices “a newly renovated room that will smell of glue and will likely give you a headache – or an older room”. I opted for the older room. She added, “Oh, and…when you wake up and look out of your window, the construction next door will make you think you were looking at a war zone!”

The next morning as I pulled the curtains back, it did indeed look like a war zone. The building had been demolished and there was rock and debris everywhere. It was so ugly that it was unsettling. I stood there looking out that window reflecting on what it would be like to wake up in a country where this was your view. It made me tear up.

There was a lot of complaining at the convention — the delays, the rooms and the awful weather. Luckily, I was blessed to be the opening speaker… I reminded this group that even though we had all experienced 10%s, we needed to see the 90%s. I asked if anyone had looked out of their window that morning. Most nodded that they had. I asked them what it would be like to look out a window every day in a country where that was their view. Millions wish for the lives we have in Canada. People die trying to come and live here.

There are so many 90%s — a bed to sleep in, a roof over our head and non-stop convention food. I reminded them that although we had many 10%s, they were not what my daughter calls “first world problems”. We need to be so grateful for all of those who fought for us to have this incredible life in Canada.

This is my late Grandpa John aka…Pop. Thank you Pop for coming to Canada and fighting for me so I don’t open a curtain to a war zone every day.